Just want to commend the gentlemen, for a great job done. I had a major ring repair. Not only done the same day. They did the most beautiful work, in a matter of hours. The bill was extremely low. Shocking. They have all my business from this day forward. Thank you, gentlemen..Five Stars !!!
Fast and friendly service. They made all the repairs to my ring and even one I didn’t know I needed. I’m very pleased with the workmanship and speed I was given. I will definitely continue to use them for all my jewelry services.
I had my first experience with Fast Fix Jewelry at the Opry Mills Mall, and it certainly won’t be my last. The two gentleman working there were very knowledgeable and professional, and even though the store was busy they got to me very quickly. I came in for a braclet repair and a watch battery. After I went back to pick them up and pay for them, I continued to shop. I went to check the time on my watch and noticed it had stopped, so I walked back to their store. One of the gentlemen, Bradley, was very quick to respond when he saw me come back in the store. He immediately started to re-evaluate my watch and determined it needed an entire new movement. He said he could have the new movement in and the watch repaired in 2 days, which was pretty impressive to me. Once he told me the cost I wasn’t sure that I wanted to go ahead with the repair. He knew from a earlier discussion that we’d had that the solid 14K gold watch was very sentimental to me, so he offered to take the price of the new battery off the cost of the repair, which made it affordable for me. It was a deal to good to refuse, so I left the watch, and walked out of the store feeling like I was getting my money’s worth for once. That doesn’t happen much these days, so hats off to Bradley and the Fast Fix Jewelry at Opry Mills.
Mike at Fast-Fix Jewelry in Opry Mills fixed the watches I brought in less than an hour - after being told that I would have to send the watches away for 12-16 weeks from the large chain jewelry store that I purchased these watches from.
He was incredibly thorough, and after the repair offered great suggestions as to how to make the watches look & function better. He came in under budget & with a faster turnaraund than anticipated. I do repair work, and I appreciated his candor and honesty.
I appreciate working with a company that has integrity in their practice, and so long as Mike is a guy I can talk to at Fast-Fix Jewelry, I’ll take everything I have to him. I can not recommend their service more.
Thank you Mike! And thank you Fast-Fix for helping this last minute shopper with what I needed done before the holiday!
The staff was friendly and knowledgeable. They were very busy but still replaced the batteries in two watches in just over an hour. They also honored a five year warranty that was near expiration. I will definitely return to this shop!